Terms of Service
These terms apply when you use TryTabled, a reservation platform operated by 241 Main LLC(“we”, “us”), to book a group reservation at a restaurant or event venue. By making a reservation you agree to them. If you do not agree, please do not use the platform.
We provide the booking software. The venue you book with is an independent business: it sets its own availability, prices, menus and cancellation policy, and it provides the food, service and premises. Your reservation is an agreement between you and the venue; we facilitate it and process the deposit on the venue’s behalf.
Who can book
You must be at least 18 and able to enter a binding agreement. You agree to give accurate contact and reservation details, and you confirm that you have the authority to book on behalf of everyone in your party.
Making a reservation
- Availability shown during booking is live. Once you reach checkout, your chosen date, time and space are held for 8 minutes so that you can complete payment. If payment is not completed in that time, the hold is released and someone else may book it.
- Some venues confirm reservations automatically when the deposit is paid. Others review each request first; until the venue confirms, your reservation is pending. A pending reservation the venue has not confirmed within 24 hours may be cancelled automatically; contact the venue about any deposit that was taken.
- When a reservation is created you receive a confirmation number and a private link by email. Anyone with that link can view and change the reservation, so treat it like a password.
Deposits, prices and payment
- Venues require a deposit to hold a group reservation. The deposit amount is shown before you pay and is usually calculated per guest, plus the cost of any extras you add.
- Payment is processed by Stripe and goes to the venue’s own account. We are not the merchant of record and do not hold your funds.
- Any estimated total, tax or gratuity shown during booking is an estimate based on the menu and party size you chose. Your final bill is settled with the venue on the day and may differ — for example if your party size changes or you order beyond the set menu.
- Menu prices are set by the venue and may change between the time you book and the date of your reservation. The deposit you paid will be applied to your bill.
Changes, cancellations and refunds
- You can change your contact details, reschedule, or cancel using the private link in your confirmation email. Rescheduling depends on the venue having availability.
- Refunds of your deposit follow the venue’s cancellation policy, which is shown at booking and on your reservation page. Policies are typically tiered by how far in advance you cancel — a full refund with plenty of notice, a partial or no refund closer to the date.
- If a venue has not set a cancellation policy, cancelling through your reservation link before the reservation time refunds your deposit in full.
- Not showing up, or cancelling after the reservation time has passed, is handled under the venue’s policy and may forfeit the deposit.
- If the venue cancels your reservation, your deposit is refunded in full.
- Refunds are issued to the original payment method. The time it takes to appear depends on your bank or card issuer.
Communications
We send the emails a reservation needs — a pending notice, confirmation, a reminder, and notice of any change or cancellation. Email is not optional: it is how we deliver your confirmation number and the private link you manage the reservation with.
Text messages (SMS)
The TryTabled Reservation Alerts program sends the same reservation notices by text, but only to guests who ask for them. These terms govern that program; they are also published on their own at TryTabled SMS Terms.
- Who sends them. TryTabled, operated by 241 Main LLC, sends the messages on behalf of the venue you booked. The venue is named in every message.
- How you opt in. You tick a box — never pre-ticked — under the phone number on the reservation form, before submitting the reservation. Consent is not a condition of booking or of any purchase, and we add a number no other way.
- What we send. Transactional messages about your reservation only: a notice that your reservation request was received and is pending, a confirmation once the venue accepts it, a reminder before your reservation date, and notice if your reservation is changed or cancelled. We do not send marketing or promotional texts.
- Message frequency. 2-6 messages per reservation.
- Cost. Message and data rates may apply. We do not charge you for text messages.
- How to stop. Reply STOP to any message to opt out. We send one confirmation of the opt-out and then stop. You keep receiving the same information by email.
- How to get help. Reply HELP to any message, or email jk@mmh.co.
- Carriers. Carriers are not liable for delayed or undelivered messages.
- Your number. Your phone number and your consent to receive texts are not sold and are not shared with anyone for their own marketing purposes. See our Privacy Policy.
Your conduct
You agree not to:
- book using false information or on behalf of someone who has not agreed;
- hold availability you do not intend to use, or make repeated bookings to block it from others;
- use bots, scripts or other automated means to search or book;
- interfere with the platform or attempt to access data that is not yours;
- use the platform for anything unlawful.
We may cancel reservations and refuse service to anyone who breaks these rules.
Venue operators
Venues that use the platform to manage their reservations do so under a separate agreement with us. Nothing in these terms gives a venue rights against a guest beyond what its own policies, disclosed at booking, provide.
Our content
The platform, including its design, software and text, belongs to us or our licensors. Venue names, photos, menus and descriptions belong to the venues. You may use the platform only to make and manage your own reservations.
Disclaimers
The platform is provided as is. We do our best to keep it accurate and available, but we do not guarantee that it will be error-free or uninterrupted, or that a venue’s listing is accurate. The venue, not us, is responsible for the food, service, premises and everything else about your visit.
Limitation of liability
To the fullest extent the law allows, we are not liable for any indirect, incidental or consequential loss arising from your use of the platform or from a reservation made through it, and our total liability to you for any claim is limited to the deposit you paid through the platform for the reservation concerned, or US$100, whichever is greater. Nothing in these terms limits liability that cannot be limited by law.
Indemnity
You agree to indemnify us against claims arising from your breach of these terms or your misuse of the platform.
Governing law and disputes
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction. Disputes about your visit itself — the food, service or premises — are between you and the venue.
Changes to these terms
We may update these terms from time to time. The date at the top tells you when they were last changed. Reservations are governed by the terms in effect when they were made.
Contact
241 Main LLC
241 Main Street, El Segundo, CA 90245, United States
jk@mmh.co